Privacy

This privacy policy sets out how facesthetics collects, uses and protects any information that you give them and who this may also be shared with.

Facesthetics  is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement. Facesthetics may change this policy from time to time so you should check our website from time to time to ensure that you are happy with any changes.

Facesthetics works at multiple clinics and when booking your appointment that clinic will also require contact information in order to allocate your booking. Any information stored in relation to the treatment you receive by facesthetics will be stored only by facesthetics ltd.

What we collect

We may, but not in every case, collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Record keeping
  • We may use the information to improve our products and services.
  • We may send promotional emails about new products, treatments, special offers or other information that we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes.
  • We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Website

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  1. Whenever you are asked to fill in a form or on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at: facesthetics@facesthetics.co.uk
  2. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting, if you tell us that you wish this to happen.
  3. You may request details of personal information that we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

Facesthetics ltd
Fulford Lodge
1 Heslington Lane
Fulford
York
YO10 4HW

If you believe that any information we are holding on you is incorrect or incomplete please write to or email us as soon as possible at the above addresses. We will promptly correct any information found to be incorrect:

https://www.eugdpr.org/the-regulation.html